This role exists to give TrustFlight’s growing Vancouver team reliable, day-to-day HR support — covering onboarding, employee records, routine employee relations queries, and recruitment coordination
It provides the local presence and responsiveness that Canadian employees and managers need, while the Senior HR Business Partner focuses on strategic and Group-wide priorities
Provide day-to-day HR support and guidance to Vancouver employees and managers, escalating complex employee relations matters to the HR Business Partner
Coordinate onboarding and offboarding for the Canadian team, including contracts, IT/equipment setup requests, orientation, and exit documentation
Maintain accurate employee records in HiBob for the Canadian team, processing changes promptly and producing standard reports as requested
Support hiring managers with posting approved Canadian roles, scheduling interviews, and coordinating candidate communications
Administer local perks enrollment and respond to routine payroll and benefits queries, liaising with providers as needed
Coordinate Canadian team training assignments and completion tracking in the Group LMS (Kallidus), flagging gaps to the HR Business Partner
Manage day-to-day operations of the Vancouver office, including supplies, equipment, and general upkeep of the workspace
Serve as the main point of contact for the landlord and building management, and coordinate with vendors for cleaning, maintenance, and repairs
Organise office logistics for team meetings, events, and visiting colleagues, including catering, room setup, and travel coordination as needed




Maintain office health and safety standards, including access control, emergency procedures, and compliance with local workplace regulations
Benefits Excellent holidays: We offer a generous holiday allowance to support your well-being — giving you the space to rest, recharge, and bring your best self to work. In addition, take your birthday off on us if you would like to celebrate!
Healthcare cover for all: It is important to us that we all work in an environment that is supportive of health and wellbeing; healthcare cover for all our people protects your health, dental and ophthalmic requirements to support you physically and mentally.
Training and development: Our personal training allowance allows everyone to enhance their skills and knowledge. The funds can be used towards attending a conference, joining a professional body, completing a course or purchasing online resources.
Company pension: Our generous company contribution to your pension is greater than the local requirements and over time you can plan effectively for your future with our matching contribution scheme.
2-3 years of HR experience in a generalist, coordinator, or advisor capacityDiploma or degree in Human Resources, Business Administration, or a related fieldWorking knowledge of BC and Canadian federal employment standardsExperience using an HRIS platform for day-to-day employee record-keeping (HiBob experience an asset)Familiarity with Leapsome or similar performance management toolsProgress towards, or completion of, a CPHR designationExperience in a SaaS or technology business

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📌 HR Generalist (British Columbia)
🏢 TrustFlight
📍 British Columbia