Join a dynamic team as a Field Service Technician, focusing on product installation and technical support for customers. Maintain high satisfaction as you troubleshoot hardware and software issues.
This role is ideal for candidates with 1-2 years of Field Services experience. You'll perform scheduled maintenance, repairs, and customer training within your assigned territory. With hands-on involvement, your expertise will ensure products operate correctly and efficiently, while also engaging in continuous training to enhance skills.
Key Responsibilities:
• Install and debug product hardware and software
• Perform scheduled inspections and preventative maintenance
• Resolve operational issues, escalating as necessary
• Instruct customers on product functionality and usage
• Participate in regular training and skill enhancement
Requirements:
• Minimum 1-2 years relevant Field Service experience
• Robust written and verbal communication skills
• Valid driver's license meeting fleet requirements
• Equivalent education or work experience accepted
• Familiarity with diagnostic tools for troubleshooting
Utilize your technical expertise and communication skills to deliver exceptional service as a Field Service Technician.
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📌 Field Service Technician for Customer Solutions (Ontario)
🏢 Diebold Nixdorf
📍 Ontario
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