Join Walmart Canada as a Customer Service Manager to shape exceptional retail experiences. Lead operations that prioritize customer satisfaction and associate development.

This role requires you to manage front end workflows and support our commitment to customer service excellence. You will oversee cash management, train staff on procedures, and effectively resolve issues for both customers and associates. Your leadership will be crucial in maintaining a seamless checkout experience and promoting loyalty among shoppers.

Key Responsibilities:
• Lead checkout area operations for efficiency
• Manage daily cash preparation and verification
• Provide training on company protocols and safety
• Resolve customer and associate inquiries swiftly
• Verify adherence to EAS system requirements

Requirements:
• Proven experience in a customer service management role
• Robust organizational and communication skills
• Physical ability to lift items up to 23 kg
• Willingness to work flexible hours including evenings
• Focus on safety and operational compliance

Harness your leadership talents to enhance customer service at Walmart Canada.
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📌 Customer Service Management at Walmart Canada (Quebec City)
🏢 Walmart Canada
📍 Quebec City