Join the mission-driven team as a Retention Specialist, ensuring job retention for diverse clients in a full-time, in office capacity. Use problem-solving skills to support meaningful employment outcomes.
As a Retention Specialist, you will assist clients from the offer stage to successful job retention, addressing conflicts and identifying employment risks. Your commitment to timely follow-ups and strong communication will help gauge satisfaction and employment stability. This dynamic role also includes planning group coaching sessions to prepare clients for workplace challenges.
Key Responsibilities:
• Monitor job retention through structured follow-ups
• Provide onboarding assistance to clients and employers
• Identify and address retention risks proactively
• Facilitate engaging group coaching sessions
• Collaborate with colleagues for optimal service delivery
Requirements:
• Diploma or degree in Social Services or equivalent
• 1-3 years in employment counselling or advising
• Experience with diverse client populations
• Excellent interpersonal and communication skills
• Commitment to in-person work without remote options
Ensure long-lasting employment relationships in your role as a Retention Specialist.
#J-18808-Ljbffr