Elevate guest experiences at the Fairmont Chateau Laurier as a Bilingual Executive Lounge Attendant. Provide exceptional service and create lasting memories for guests in Ottawa’s prestigious hotel.

This part-time role involves engaging with guests in both English and French, ensuring outstanding service throughout their visit. You will manage food and beverage presentations, maintain lounge ambiance, and identify guest preferences to foster loyalty. Opportunities to develop personal skills and connect with various departments within the hotel are also key aspects of this position.

Key Responsibilities:
• Offer friendly and professional service to all guests
• Manage food and beverage setups for lounge presentations
• Maintain cleanliness and ambiance of the Executive Lounge




• Provide personalized concierge information to guests
• Collaborate with culinary and stewarding departments

Requirements:
• Previous food and beverage experience required
• Smart serve certification mandatory
• Excellent English and French communication skills
• Professional presentation and solid problem-solving abilities
• Highly responsible with reliability in performance

Deliver a remarkable service experience to guests at the Fairmont Chateau Laurier and strengthen their loyalty.
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📌 Bilingual Lounge Attendant at Accor (Quebec City)
🏢 Accor
📍 Quebec City