Job Description
Job Description
The Design Technician’s role is to produce packaging prototypes for customer design requests using various prototyping equipment and designer-provided drawings and specifications. This person partners daily with project teams of project managers, designers, and engineers on multiple requests, ensuring they are communicating progress status and delivering high-quality prototypes on time. Additionally, this role is responsible for the safety and efficiency of our design lab operations, including equipment maintenance and general organization. The Design Technician is a self-starter who is positive, innovative, and passionate about customer service and operational excellence
Key Responsibilities
Create prototypes from CAD files, specification drawings, or other instructions, while assuring quality and technical standards are met
Operate CAD cutting tables and other prototyping equipment
Collaborate with project team on project plan, prioritizing tasks, and proactively communicating through the life of the project
Organize project files and other assets appropriately
Maintain Design lab, performing routine maintenance on equipment, storage, inventory, and work area
Preserve proper levels of raw material inventory and prototyping related supplies
Responsible for shipping and receiving procedures
Promote Design safety procedures, in alignment with Veritiv’s Environmental, Health, and Safety (EHS) policies
Assist in other duties as necessary, such as facility support, simple design tasks, basic reports, or testing support
Day-to-Day
Receive and execute tasks from Project Managers
Proactively communicate status updates and issues
Balance multiple projects and priorities
Maintain lab: equipment upkeep, material audits, organization
Produce physical samples using CAD tables and prototyping tools
Work Environment
Mix of office, lab, and warehouse settings
Work at moderate heights
Frequent lifting/moving materials (up to 50 lbs)
Use of PPE required
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
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Skills and Requirements
Must Haves
High school diploma or equivalent
2–3 years of relevant work experience
Ability to read and interpret technical drawings
Solid understanding of dimensions, measurements, and material calculations
Hands-on, mechanically inclined, and comfortable working with equipment
Physically able to lift 50+ lbs
Strong attention to detail with solid analytical and organizational skills
Ability to manage multiple tasks and shifting priorities
Strong problem-solving and customer service mindset
Effective verbal and written communication skills
Strong interpersonal skills; team-oriented with ability to work independently
Proficiency in Microsoft Office (Excel, PowerPoint)
Nice-to-Have
Associate’s or Bachelor’s degree
CAD experience or exposure
Experience with design or prototyping software (Adobe Suite, Esko ArtiosCAD, SolidWorks, etc.)
Mechanical or electrical experience
Packaging design experience, certification, or related education
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📌 Design Technician (Quebec City)
🏢 Insight Global
📍 Quebec City