Government of Yukon -> Health & Social Services - Information Technology
Location
Whitehorse, YT Y1A 2C6 CA (Primary)

Job Type
Permanent

End Date
Full/Part Time
Full-time
Standard Hours Bi-weekly
75

Classification
ST14

$85,225.00 - $98,818.00

Union
YEU

Days Off
Saturday/Sunday

Travel
10%

Admissibility
Open to all Candidates, Preference - Canadian Indigenous Ancestry, Preference - Yukon First Nations ancestry

This competition is open to all candidates who meet the above noted Admissibility. A hiring preference will apply for qualified candidates of Canadian Indigenous ancestry, with a priority for qualified Yukon First Nation candidates. This initiative is in support of Yukon government’s goal for a representative public service. For more information on the hiring preference visit www.yukon.ca/hiring-preference .

This job is based in the thriving and diverse city of Whitehorse in the beautiful Yukon .

The Supervisor, IT Support oversees the IT support team and day-to-day operations. This includes triaging tickets in the Halo system, scheduling on-site work, managing all department cellular devices, re-organizing always changing priorities, hardware management, and ensuring staff have the tools required for success.

In addition to a competitive salary, we offer many additional financial and non-financial benefits.





Important application and job requirements
Please submit your resume clearly demonstrating how you meet the qualifications below. Selections for further consideration will be based solely on the information you provide in your resume; ensure you use a month/year to month/year format and include the duties you performed in each of your positions.

Considerable experience in IT support roles

Considerable experience in a supervisory or team lead role, within an IT setting

Experience in managing and coordinating IT projects

Desired knowledge, skills and suitability

Ability to lead, motivate, and develop a team of IT support professionals;

Ability to create and maintain documentation related to IT support processes and procedures;

Strong verbal and written communication skills to effectively interact with team members and end-users;

Solid analytical skills to identify issues and determine effective solutions; and

Ability to prioritize tasks, manage time effectively, and handle multiple responsibilities.

This job requires you to perform, and/or be exposed to, the following:

Ability to lift up to 50lbs

Travel to communities, as required

Required to sit a desk for extended periods of time

Working in tight spaces and/or awkward positions setting up workstations

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📌 Supervisor, IT Support (Manitoba)
🏢 Government of Yukon
📍 Manitoba