Become an essential part of L3Harris in Waterdown, ON, as a Customer Coordinator. Your role will be key in supporting service events and ensuring exceptional customer interactions.
This position involves collaborating closely with the In Service Account Managers and other teams to provide vital support for customer service needs. You will maintain ERP systems, manage customer documentation, and assist in responding promptly and professionally to service requests. Your proactive approach will help drive customer satisfaction.
Key Responsibilities: • Manage the lifecycle of service events and transactions • Assist in documentation and customer profiles organization • Respond effectively to customer service inquiries • Maintain ERP systems to support service operations • Identify process improvements and assist in training
Requirements: • 6+ years relevant experience or 2 years post-secondary • Proficient in Microsoft Office and ERP tools • Solid communication and interpersonal skills • Proven ability to manage multiple tasks efficiently • Knowledge of aerospace or military contracts is a plus
Support L3Harris's mission by enhancing service quality and customer relationships. #J-18808-Ljbffr