Hospitality Careers at Brookstreet Hotel – Deliver Exceptional Guest Experiences with Us
Requirements

Excellent communication and organizational skills, able to multitask and act under pressure

Full “G” class Ontario Driver’s License, with clean driving record (abstract required)

3 years of insured driving in Canada.

Ability to drive standard

Ability to pass a criminal record check

Proven track record in customer service

Ability to take initiative

Ability to lift heavy objects and luggage (Up to 50 Pounds)

Must be available for all shifts (Weekends, Evening, Mornings, Holidays)

Bilingualism is an asset

Job Profile (Valet / Doorperson)
The Valet will be responsible for providing our guests with a positive first and last impression, and will provide consistently sensational service. Responsibilities will include handling guest requirements, giving accurate directions and necessary information to guests, assisting with guest luggage, providing assistance loading and unloading luggage from tour-buses and vehicles, valet parking guest vehicles, delivering messages, parcels and guest amenities. The Valet will explain the services available in the hotel and guide guests to the check-in area or direct them to their destination. Their mission is to exceed any expectations that our guests may have & provide qualified guest service at all times.

Provide consistently sensational service for all hotel guests





Develop a good understanding of hotel layout and be able to give directions to all units and services

Interact effectively with hotel guests and co-workers to create a positive environment

Handle luggage for hotel guests

Provide information regarding features of rooms, services of hotel and points of interest in the area

Assist guests with special needs

Attend to group arrivals and departures

Maintain and clean luggage storage area and lobby

Valet parking guest vehicles

Brookstreet is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin. Brookstreet Hotel welcomes and encourages applications from candidates with disabilities, to support the Integrated Accessibility Standards, Ontario Regulation 191/11 for the Employment Standards set forth under the Accessibility for Ontarians with Disabilities Act, 2005. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodations and/or a copy of these documents in an alternate format for reasons related to a disability, please contact Human Resources at (phone hidden). To review our AODA IASR Employment Policy please contact the Human Resources.

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📌 Full Time Valet Partner (Quebec City)
🏢 Brookstreet Hotel
📍 Quebec City