Enhance member satisfaction as a full time Client Experience Advisory Agent at Desjardins. Support client needs, promote financial solutions, and empower clients with technology.
In this full-time position, you will focus on improving client experiences and providing advisory services. Successful candidates will have at least two years of relevant experience and a high school diploma in a related field. You'll advocate for Desjardins' values through client interactions and ensure smooth financial transactions while addressing potential issues.
Key Responsibilities:
• Assist members with banking transactions and product advice
• Promote digital solutions for financial empowerment
• Identify and refer clients to specialized services
• Contribute to business growth through strong relationships
• Address fraud or irregularities with appropriate referrals
Requirements:
• High school diploma in a related field
• Minimum two years of relevant experience
• Knowledge of French is essential
• Strong communication and customer service skills
• Tech-savvy and adaptable to client needs
Bring your expertise in client relations and technology to Desjardins, enhancing member experiences effectively.
#J-18808-Ljbffr