Join a leading QSR company as a Digital Communications Specialist. Focus on brand protection and digital reputation management while working in office in Toronto five days a week.

In this role, you will engage in key efforts to monitor social media for brand reputation issues and manage escalations. Collaborate closely with PR, Legal, and Operations teams. Your responsibilities will include overseeing local owner accounts, providing necessary training, and ensuring compliance while reporting insights to leadership.

Key Responsibilities:
• Monitor social media channels for reputation management
• Draft responses and manage escalation processes
• Collaborate with PR, Legal, and Guest Services teams




• Oversee local owner social accounts and provide training
• Track trends and report valuable insights to stakeholders

Requirements:
• Minimum 4+ years in PR/Communications roles
• Experience managing high-profile reputational issues
• Strong writing, critical thinking, and judgment skills
• Background in consumer-focused sectors
• Familiarity with social analytics and tracking tools

Protect brand reputation and enhance communications with your expertise in a dynamic environment.
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📌 Digital Communications Specialist in Toronto (Ontario)
🏢 Insight Global
📍 Ontario