Drive customer satisfaction as a Remote Area After Sales Manager for Volkswagen Group Canada. Support dealers and enhance Parts and Service business through effective coaching and cutting-edge strategies.

Join Volkswagen Group Canada in this pivotal role supporting Atlantic-based dealers. As an Area After Sales Manager, you will leverage your experience in after-sales and leadership to evaluate dealer performances and develop business plans. Your customer-focused approach will help achieve higher satisfaction levels and grow market share for Parts and Service departments.

Key Responsibilities:
• Consult with dealers to meet business plan goals
• Guide dealers in marketing and loyalty strategies




• Support customer satisfaction and escalated case resolutions
• Spot check compliance with VW standards
• Promote aftersales initiatives and parts sales participation

Requirements:
• Bachelor’s degree in Commerce or Business preferred
• 3+ years of after-sales experience
• Strong analytical and communication skills
• Experience in dealership service and parts operations
• Proficiency in Microsoft tools and analytics

Contribute to dealer success and enhance customer experiences at Volkswagen Group Canada.
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📌 Remote After Sales Manager at Volkswagen (Manitoba)
🏢 Volkswagen Group Services
📍 Manitoba