Become a vital part of Gordon Food Service as a Bilingual Service Coordinator for InnoServ operations. Utilize your bilingual skills to coordinate technical support and enhance customer service efficiently.

In this agile role, you will serve as the operational hub for InnoServ’s field service, ensuring seamless planning, scheduling, and dispatching. Proficiency in both English and French is essential as you'll manage field service requests and work closely with Service Managers to optimize workflow. Your technical expertise with beverage and chemical equipment will be key to diagnosing issues and guiding field resolutions.

Key Responsibilities:
• Manage field service requests using FSM software
• Collaborate with Service Managers to balance workloads




• Track customer accounts to ensure SLA compliance
• Coordinate shipping and staging of parts for repairs
• Communicate promptly to resolve customer escalations

Requirements:
• High School Diploma or equivalent
• Bilingual in French and English
• Technical experience with beverage equipment repair
• Experience with FSM software or ticketing systems
• Proficiency in Google Workspace applications

Leverage your technical skills and bilingualism to enhance service coordination at Gordon Food Service.
#J-18808-Ljbffr

📌 Bilingual Service Coordinator at Gordon Food Service (Manitoba)
🏢 Intercity Packers
📍 Manitoba