Drive customer satisfaction as a Customer Care Coordinator at Brookfield Residential, located in Edmonton. This role emphasizes administrative coordination and acting as the main contact for homeowner service inquiries.

As a vital supporter of the Customer Care team, you will manage service-related administrative tasks, ensuring effective communication for post-possession issues. Working under the direction of the Customer Care Manager, your responsibilities will include monitoring service performance and resolving customer concerns promptly. Robust organizational skills and a customer-oriented mindset are essential for success in this role.

Key Responsibilities:
• Coordinate communication between homeowners and service teams
• Create and manage service work orders effectively




• Monitor workload and timely service completion
• Assist in cataloging closed service files
• Ensure customer inquiries are answered promptly

Requirements:
• At least 3 years in a service administrative capacity
• Excellent communication skills, both verbal and written
• Customer service expertise is vital
• Proficient in necessary computer skills
• Knowledge of construction is an asset

Join Brookfield Residential to make a real difference in homeowner experiences through dedicated service.
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📌 Brookfield Residential Customer Care Coordinator (Alberta)
🏢 Brookfield Residential
📍 Alberta