Be a Client Service Expert at CIBC in Sept-Iles-Brochu & Napoleon, guiding clients through their banking process and promoting digital literacy. Your role is vital in fostering client relationships.

In this on-site, full-time position, you will thrive in the Personal and Business Banking Team. You'll be the first line of support for clients, utilizing your knowledge of financial services to address inquiries and ensure a satisfactory banking experience. Flexibility is necessary to accommodate various client needs and working hours.

Key Responsibilities:
• Provide top-notch service for banking transactions
• Guide clients in utilizing digital banking applications
• Engage with clients to enhance their banking experience
• Proactively solve client issues
• Connect clients with appropriate CIBC experts

Requirements:
• Proven client service experience
• Strong understanding of financial services
• Excellent communication and empathy skills
• Ability to work variable banking hours
• Uphold CIBC’s core values in all interactions

Elevate client satisfaction by delivering exceptional service and support within CIBC’s banking workplace.
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📌 CIBC Client Service Expert Role (Quebec City)
🏢 CIBC
📍 Quebec City