Elevate member experiences at IQ Tennis & Pickleball Centre as a Member Services Coordinator. Be the face of our community, providing support and exceptional service to our members.
As a key member of our energetic team, the Member Services Coordinator will lead front desk operations and ensure a welcoming environment at our growing sports facility. You will play a crucial role in managing bookings, resolving customer concerns, and supporting daily operations. Join us if you are passionate about tennis, pickleball, and fostering a vibrant community.
Key Responsibilities:
• Lead and support the front desk staff
• Deliver outstanding customer service to all guests
• Manage member bookings and account inquiries via CourtReserve
• Professionally resolve customer complaints and concerns
• Maintain a clean and welcoming atmosphere
Requirements:
• Robust communication and leadership abilities
• Experience in customer service or hospitality
• Proficient with technology and booking systems
• Highly organized, dependable, and proactive
• Passionate about sports and community engagement
Make an impact in Edmonton's sports community with your leadership and customer service expertise.
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📌 Member Services Coordinator at IQ Tennis (Alberta)
🏢 Iqtpc
📍 Alberta
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