About the job RQ00198 - Sr. Business Analyst
RQ00198 - Sr. Business Analyst

3 days onsite/2 days remote (subject to HM's discretion) -277 Front St W

Must Haves:
5+ years experience ServiceNow CMDB data model (CSDM)
5+ years experience ServiceNow ITSM, ITOM discovery & Service Mapping

Description:
Candidates for this role should have at least 5 years of experience in Business Analysis using ServiceNow. They should also have a broad knowledge of multiple technology domains, including network, infrastructure, and application architecture, as well as a good understanding of ITIL processes, and the part Configuration Management plays in service delivery.

The successful candidate will be able to demonstrate a positive understanding of a broad range of technologies and how they work together to deliver services to fulfil a business requirement. They will be able to explain the core principles of Business Analysis, and how it relates to SDLC within the ITIL framework.

Skills:
ServiceNow CMDB data model (CSDM)
ServiceNow ITSM,



ITOM discovery & Service Mapping
ServiceNow Agile 2.0
ServiceNow ServicePortal
Business application architecture
Familiarity with Infrastructure (Windows Server, Linux), Virtualization (VMware, Hyper-V) and Network architecture (switches, routers, firewalls, OSI network model)
Ability to discuss requirements and troubleshoot with Business Analysts, Scrum Masters and Engineers.

AI Disclaimer: Source Code may use artificial intelligence (AI) tools to assist in certain aspects of its recruiting and business operations.
Note: The higher end of the range is intended for absolutely exceptional candidates who meet all must-have requirements and most or all nice-to-have qualifications. The client will evaluate candidates based on both rate expectations and overall skill set when shortlisting.
$84.20/hr - $101.04/hr Inc.

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📌 Sr. Business Analyst (Ontario)
🏢 Source Code
📍 Ontario