Customer Service Representative at Ebus BC (British Columbia)

Customer Service Representative at Ebus BC (British Columbia)

10 Sep
|
Keolis Commuter Services
|
British Columbia

10 Sep

Keolis Commuter Services

British Columbia

Support travelers in Kamloops by joining Ebus BC as a Customer Service Representative. This role requires delivering outstanding service while managing bookings and inquiries.

Ebus BC is hiring for a part-time Customer Service Representative, averaging 10-12 hours per week. This position emphasizes customer-first interaction, booking efficiency, and clear communication to help passengers navigate their travel needs seamlessly. Experience with reservations or customer service in hospitality is a plus.

Key Responsibilities:
• Welcome and assist customers effectively
• Manage reservation modifications and cancellations
• Handle payments and transaction processing
• Offer travel information regarding schedules and policies
• Maintain the ticket office environment for customers

Requirements:
• Strong customer service background preferred
• Excellent communication and organizational skills
• Ability to manage a versatile schedule, weekends required
• Experience with point-of-sale systems beneficial
• Must pass a Criminal Background Check for employment

Elevate customer experiences at Ebus BC, where your role is essential for helping passengers travel confidently.
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📌 Customer Service Representative at Ebus BC (British Columbia)
🏢 Keolis Commuter Services
📍 British Columbia

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