Join MINISO Canada as a Customer Service and Digital Marketing Coordinator in North York, ON. This full-time position focuses on enhancing customer interactions through effective digital marketing strategies.
In this role, MINISO Canada seeks a bilingual coordinator to support customer communications and marketing efforts. Responsibilities include managing inquiries, creating social media content, and ensuring a consistent brand voice across platforms. Strong communication skills and creativity are essential for success in this fast-paced setting.
Key Responsibilities:
• Respond to customer feedback across communication channels
• Collaborate with internal teams to resolve customer issues
• Maintain accurate information regarding memberships and promotions
• Develop and schedule content for social media platforms
• Monitor engagement and respond to customer comments
Requirements:
• Must be fluent in English and French
• Experience in customer service, social media, or marketing
• Strong problem-solving and communication abilities
• Familiarity with video editing and content creation tools
• Organized and capable of handling multiple priorities
Utilize your bilingual expertise and marketing skills at MINISO Canada for impactful customer engagement.
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