Discover a rewarding IT career as a Hardware Support Specialist with Venture. You will troubleshoot hardware issues and coordinate client support in a vibrant IT managed service setting.

As part of Venture's dedicated team, you will play a crucial role in diagnosing and repairing hardware for corporate clients. This full-time role emphasizes technical expertise for both PC and Apple products while ensuring outstanding client service and support.

Key Responsibilities:
• Manage ticket resolution within client service levels
• Diagnose, repair, and replace hardware components
• Customize client setups for Windows and Mac
• Support communication with vendors and third-parties
• Liaise between technical teams and clients

Requirements:
• 1+ years of experience in a hardware technician role
• Support knowledge of standard software like Office 365
• Solid problem-solving skills and client service focus
• Ability to simplify technical concepts for users
• Must be able to lift objects up to 50 lbs.

Contribute to a friendly work culture that promotes growth and teamwork in the IT field.
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📌 IT Hardware Support Specialist Position (Ontario)
🏢 Venture
📍 Ontario