Enhance customer interactions at Staples Japan by becoming a Customer Support Specialist for ServiceOntario. Deliver critical support and streamline essential services in-store.

In this position with Staples Canada, you will play a vital role in providing customers with access to government services. Your primary duties will include assisting customers with various inquiries and transactions, requiring strong problem-solving skills and customer service experience. Enjoy a dynamic retail environment while ensuring compliance with protocols.

Key Responsibilities:
• Provide respectful and knowledgeable customer service
• Communicate service options, fees, and eligibility clearly
• Handle escalated interactions and involve leadership when needed




• Train peers and support new associates effectively
• Ensure compliance with privacy and safety protocols

Requirements:
• 1-2 years prior customer service experience
• Strong communication skills across various platforms
• Ability to work in a fast-paced setting
• Proficient in software for data access and reporting
• Bilingualism in English/French is an asset

Become part of a supportive team that prioritizes customer satisfaction and compliance at Staples.
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📌 ServiceOntario Customer Support Specialist (Ontario)
🏢 Staples
📍 Ontario