Technical Support Specialist at Desjardins (Quebec City)

Technical Support Specialist at Desjardins (Quebec City)

10 Sep
|
Desjardins
|
Quebec City

10 Sep

Desjardins

Quebec City

Join Desjardins as a Technical Support Specialist, where you will leverage your data analysis skills to support management systems and enhance organizational reporting.

In this role, your expertise as a Management Information Technician will be essential in adapting to evolving organizational needs. You will analyze processes, provide solutions, and develop training resources to empower your unit. Solid decision-making skills will be crucial as you tackle complex operational challenges and implement effective strategies.

Key Responsibilities:
• Deliver technical support for complex project issues
• Lead specialized studies and provide actionable recommendations
• Generate and validate management reports for the unit
• Develop and maintain software processes, providing user training
• Create technical notes and guides to improve team competencies

Requirements:
• General college diploma in a relevant discipline
• Three years of experience in a similar role
• Proficiency in French is necessary
• Effective communicator with a customer focus
• Nimble in adapting to varying situations

Drive impactful change with your technical insights at Desjardins.
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📌 Technical Support Specialist at Desjardins (Quebec City)
🏢 Desjardins
📍 Quebec City

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