Step into the role of Strategic Account Program Lead, managing essential customer accounts while ensuring program success and alignment across departments. This customer-focused position emphasizes production and supply chain coordination.

In this role, you will be the key contact for major clients, ensuring their needs are met while effectively communicating with various internal teams like Manufacturing, Engineering, and Finance. You will proactively track program performance and manage resources to meet delivery commitments. Your analytical skills will help improve service efficiency and customer satisfaction.

Key Responsibilities:
• Oversee customer account management and relationship building
• Organize and lead regular customer status meetings




• Monitor production schedules and inventory levels
• Address issues promptly and effectively
• Ensure alignment with program milestones

Requirements:
• 5+ years in program management or similar fields
• Solid understanding of supply chain dynamics
• High-level communication and customer engagement skills
• Ability to manage competing priorities
• Bachelor's degree preferred in relevant disciplines

Achieve customer success through dedicated account management and agile problem-solving in a complex operational environment.
#J-18808-Ljbffr

📌 Lead Strategic Customer Account Programs (Ontario)
🏢 thyssenkrupp Materials NA
📍 Ontario