Join SaskEnergy as Vice President of Customer Service Operations, spearheading essential energy services for Saskatchewan. Lead a team dedicated to operational success and customer satisfaction for over 400,000 clients.
This strategic role reports to the CEO and entails overseeing approximately 630 staff within a $140 million budget. The EVP will focus on driving high-quality services, robust operational effectiveness, and building relationships with key stakeholders. Candidates should possess a background in utilities or 24/7 operations, emphasizing strategic leadership and financial acumen.
Key Responsibilities:
• Oversee customer service operations province-wide • Drive strategic initiatives for service improvement • Ensure adequate workforce development and capabilities • Facilitate stakeholder engagement and issue resolution • Supervise financial accountability and investment strategies
Requirements: • Senior leadership experience with proven operational impact • Background in essential service sectors preferred • Relevant education or equivalent skilled experience • Expertise in financial oversight and strategic execution • Commitment to a diverse and inclusive workforce
Lead the transformation of customer services and operations at SaskEnergy, making a meaningful difference in the community. #J-18808-Ljbffr
📌 Vice President of Customer Service Operations (Winnipeg)
🏢 SaskEnergy
📍 Winnipeg
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