10 Sep
|
Source Atlantic
|
Saint John
10 Sep
Source Atlantic
Saint John
Build Your Career with a National Organization Where Your Expertise Makes an Impact:
Source Atlantic, The Bolt Supply House, and Soucie Salo have united to form a national leader in industrial distribution and services. With 600+ employees, 34 branches, and access to over 4,000 global suppliers, we provide specialized technical services, innovative business solutions, and connected solutions through the strategic use of technology and data-driven insights, to empower customers across Canada and beyond. Rooted in resilience, guided by a strong commitment to quality, and fueled by innovation, we are shaping a future of smarter, faster, more connected solutions.
We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of Finance - Accounts Receivable (Collections) based out of our Saint John, NB location (331 Chesley Drive, Saint John, NB).
Summary:
Reporting to the Credit Manager, the Accounts Receivable/Collections Specialist is responsible for managing a portfolio of customer accounts with a focus on timely collections, reducing aged receivables, and supporting the company's cash flow objectives.
Working as part of a collaborative finance team, the successful candidate will build strong relationships with customers and internal stakeholders while delivering a high level of customer service and supporting continuous improvement initiatives within the Accounts Receivable function.
Key Responsibilities:
- Manage the collection activities for an assigned portfolio of commercial customer accounts and follow up on outstanding balances in a timely and professional manner.
- Build and maintain positive relationships with customers while balancing customer service and collection objectives.
- Review and resolve customer account issues, including payment discrepancies, deductions, and disputed invoices, by working closely with customers and internal teams.
- Support the daily review and processing of customer orders on credit hold, ensuring timely communication and resolution.
- Monitor customer accounts and payment trends, escalating concerns and potential credit risks as appropriate.
- Assist with customer onboarding activities, including account setup, credit documentation, and maintenance of customer master information.
- Provide support in the areas of cash application, invoicing, account reconciliations, and other Accounts Receivable functions as required.
- Respond to customer and internal inquiries, including requests for invoice copies, statements, supporting documentation, and payment processing.
- Maintain accurate customer records and collection notes within company systems.
- Contribute to process improvement initiatives and support the achievement of departmental goals and performance metrics.
- Perform other duties as assigned.
Qualifications:
- University degree or community college diploma with a concentration in Accounting, Finance, Business Administration, or a related field.
- Credit Institute of Canada designation (CCP) or willingness to pursue professional accreditation considered an asset.
- Experience in accounts receivable, billing, or a related finance function, with exposure to high-volume or customer-specific invoicing requirements considered an asset
- Strong attention to detail, organization, and the ability to manage multiple priorities while meeting deadlines
- Proficiency in Microsoft Office, including above-average Excel skills, and comfortable working with multiple ERP or accounting systems
- Excellent interpersonal, organizational, written and verbal communication skills
- A customer-focused team player who thrives in a collaborative environment and approaches problems with professionalism and initiative
- Analytical mindset with sound judgment and problem-solving ability
- Self-motivated, dependable, and committed to accuracy, service, and continuous improvement
Unveiling Your Perks: Secure your place in our dynamic, permanent team, where long-term growth meets everyday impact. Unlock a compelling array of advantages:
- Competitive compensation that recognizes your worth.
- A flexible health, drug, and dental plan tailored to your well-being.
- An employer-matching retirement savings plan for your financial security.
- Additional life and disability insurance options for peace of mind.
- Confidential access to an Employee Family Assistance Program (EAP) that supports your holistic welfare.
- An enriched vacation entitlement schedule for a balanced life.
- Participate in our physical fitness reimbursement program, championing your vitality.
📌 Finance - Accounts Receivable/Collections (Saint John)
🏢 Source Atlantic
📍 Saint John