Enhance customer experiences as an HVAC Customer Support Specialist at Johnson Controls in Edmonton. This in office role focuses on service coordination, inventory tracking, and optimizing operational efficiency.
As part of the team, you will oversee technician dispatching, safety metrics, and customer service requests. Your commitment to operational excellence will directly impact the satisfaction and efficiency of service delivery. Experience in service management and strong organizational skills are vital for success.
Key Responsibilities:
• Manage schedules for technician service calls
• Track safety training and operational metrics
• Generate and track customer orders efficiently
• Support inventory management and updates
• Facilitate warranty claims processing
Requirements:
• High school diploma plus 5 years of relevant experience
• Demonstrated ability to manage diverse tasks
• Strong technical skills in Microsoft applications
• Excellent verbal and written communication skills
• Proven ability to influence team dynamics
Join Johnson Controls to apply your skills in customer support and service coordination, enhancing HVAC operations management.
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📌 Edmonton HVAC Customer Support Specialist
🏢 Johnson Controls
📍 Edmonton