The Opportunity

North Corridor Co-op is seeking a practical, accountable Home Centre Manager to lead our Boyle and Thorhild Home Centres. This role is responsible for the overall performance of both locations, including people leadership, customer service, sales, margin, inventory, safety and day-to-day execution.

The successful candidate will be visible in the business, set clear expectations, develop the team and ensure customers receive consistent, knowledgeable service. This is a hands-on leadership role for someone who can balance customer needs, employee leadership and sound business decisions.

What You Will Be Accountable For

- Leadership and people: Lead, coach and hold employees accountable; establish clear roles, schedules, service standards and performance expectations across both locations.
- Business performance: Own sales, gross margin, expenses, labour productivity and operating results; use financial and operational information to identify issues and take action.
- Customer and contractor relationships: Build trusted relationships with members, contractors and community customers; ensure concerns, quotes, orders and deliveries are followed through to completion.
- Operations: Maintain consistent standards for opening and closing, merchandising, receiving, yard operations, deliveries, housekeeping, equipment and facility readiness.
- Inventory: Improve inventory accuracy, turns and availability through disciplined ordering, receiving, cycle counts, markdowns, write-downs and management of aged or obsolete stock.
- Sales growth: Develop local sales opportunities, support contractor and project business, strengthen product knowledge and ensure timely, accurate quoting and follow-up.
- Safety and compliance: Maintain a safe workplace and ensure compliance with Co-op policies, occupational health and safety requirements, asset-protection practices and applicable regulations.
- Planning and communication:



Translate Association priorities into clear operating plans, owners, timelines and measures; provide timely updates on results, risks and required decisions.
- One Association: Work collaboratively with other NCC locations, business units, shared services, FCL teams and vendors to improve service and use resources effectively.
- Community presence: Represent North Corridor Co-op professionally and support its role as a locally owned, community-focused business.

What Success Looks Like

- Employees understand what is expected, receive regular feedback and are held to consistent standards.
- Customers receive accurate advice, dependable follow-up and a consistent experience at both locations.
- Sales opportunities, quotes, orders and deliveries are actively managed and completed on time.
- Inventory records are reliable, aged inventory is addressed and product availability supports customer demand.
- Financial and operating results are understood, discussed and improved through specific actions.
- Safety, housekeeping, merchandising and facility standards are visible and consistently maintained.

What You Bring

- Proven leadership experience in retail, building materials, hardware, construction supply, agricultural retail or a related operation.
- Demonstrated ability to lead teams, address performance issues, manage priorities and follow through on commitments.
- Working knowledge of sales, gross margin, inventory, labour planning, budgeting and basic financial reporting.
- Solid customer-service and relationship-building skills, including the ability to handle concerns professionally.
- Clear,



direct and respectful communication; sound judgment; high integrity and accountability.
- Comfort using point-of-sale, inventory and Microsoft Office systems; willingness to learn Co-op systems and processes.
- Grade 12 or equivalent. Post-secondary education in business, retail management or a related field is an asset.
- Knowledge of lumber, building materials, hardware and contractor sales is a strong asset.
- Valid driver’s licence and ability to travel regularly between Boyle and Thorhild.

Leadership Approach

You are action-oriented, calm under pressure and comfortable making decisions. You communicate expectations clearly, listen to different perspectives and address issues early. You build trust by being honest, consistent and fair, and you take ownership for both results and the development of your team.

Working Requirements

- Regular presence at both the Boyle and Thorhild Home Centres.
- Ability to work a flexible schedule when business needs require, including occasional weekends, statutory holidays or after-hours response.
- Ability to stand for extended periods and safely bend, reach, use ladders and lift up to 50 lb. Mechanical aids and safe-lifting practices are to be used where required.
- Work may occur indoors, in lumberyards and outdoors in varying weather conditions.

Why North Corridor Co-op

North Corridor Co-op is locally owned and serves members and communities across north-central Alberta. This position offers the opportunity to lead two important community businesses, develop a capable team and directly influence customer service and operating results.

HOW TO APPLY

Please submit your résumé and a brief cover letter to [email protected]

North Corridor Co-op is committed to a diverse and inclusive workplace. We thank all applicants for their interest; only those selected for an interview will be contacted.

📌 Home Centre Manager (Boyle)
🏢 North Corridor Co-op
📍 Boyle