Education: Exprience: Education College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year or equivalent experience Tasks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Perform Web-server backup and recovery operations Provide customer service Manage incidents Experience Experience an asset Dure de l''emploi: Permanent Langue de travail: Anglais Heures de travail: 30 to 35 hours per week

📌 user support technician (Calgary)
🏢 Team Wireless Ltd DBA Bell
📍 Calgary