Enhance customer experiences at Staples Canada as a Bilingual Customer Support Specialist. Provide vital support for ServiceOntario services while developing your skills in a retail environment.
This position focuses on delivering stellar service to customers needing government-related transactions. You will engage with customers, anticipate their needs, and guide them through processes. Handling escalated interactions with professionalism, your work will foster a welcoming environment.
Key Responsibilities:
• Provide knowledgeable service across various customer interactions
• Clearly communicate eligibility and service details
• Facilitate warm transfers to other department specialists
• Complete tasks for lobby readiness and merchandising
• Uphold health, safety, and privacy protocols
Requirements:
• 1-2 years in customer service roles
• Ability to communicate effectively with diverse customers
• Robust attention to detail and accuracy
• Familiarity with Microsoft Office and internet applications
• Bilingual English/French is an asset
Utilize your problem-solving abilities and bilingualism to make an impact at Staples Canada.
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📌 Customer Support Specialist with Bilingual Skills (Toronto)
🏢 Socket.dev
📍 Toronto