Job Title: Information Management Specialist Location: Toronto, Ontario Work Model: Onsite Duration: 11 months Extension: 2 Times Must Haves Demonstrates knowledge of information architecture, metadata management, taxonomy development, classification structures, and content management practices.

Demonstrates experience supporting digitization, migration, and modernization of legacy records, documents, and repositories.

Description / Responsibilities / Skills Description The Ministry of Citizenship and Multiculturalism (MCM) is undertaking a digital modernization initiative to replace and enhance existing archaeology and heritage program capabilities.

The initiative will modernize digital services, data management, and business processes to improve service delivery, information access, and decision-making.

Responsibilities Provide expert knowledge of information management best practices, approaches and trends as it relates to structured and unstructured information.

Thorough knowledge of the information lifecycle to provide practical information analysis, expertise and advice.

General Skills Experience assessing and conducting business analyses to establish information management needs pertaining to different domains.

Experience developing document management protocols, guidelines and best practices (e.g. business rules, naming conventions, version control, document labelling, etc.).

Experience assessing training and awareness needs, developing curricula and communications plans, and delivering training to diverse audiences.





Experience identifying Information Security and Privacy Classification requirements and their implementation in unstructured data applications.

Experience developing and tracking information management performance measures.

Able to lead or support the development of a privacy impact assessment (PIA).

Experience & Skill Set Requirements Information Management Expertise (40%) Demonstrates knowledge of information management, information governance, records management, records retention, disposition, and information lifecycle management.

Demonstrates knowledge of information management best practices, standards, methodologies, and emerging trends related to structured and unstructured information.

Demonstrates experience supporting information management modernization, digitization, and records conversion initiatives.

Demonstrates experience conducting information inventories, records assessments, information classification, and data quality improvement activities.

Demonstrates knowledge of information governance requirements, privacy legislation (FIPPA), accessibility requirements (AODA), and applicable OPS standards.

Technical and Analytical Skills (30%) Demonstrates experience analyzing business requirements and translating them into information management solutions.

Demonstrates experience developing information management frameworks,



metadata models, classification schemes, retention schedules, and governance processes.

Demonstrates ability to assess information management risks, identify gaps, and recommend improvements.

Demonstrates experience working with document management, records management, case management, enterprise content management, or related information management solutions.

Communication and Stakeholder Management Skills (25%) Demonstrates robust verbal and written communication skills.

Demonstrates experience facilitating workshops, interviews, and discussions with business stakeholders and Subject Matter Experts (SMEs).

Demonstrates ability to prepare information management strategies, reports, recommendations, guidance materials, and business documentation.

Demonstrates ability to communicate information management concepts to technical and non-technical audiences.

Demonstrates ability to collaborate effectively with project teams, business stakeholders, records management specialists, business analysts, and technical resources.

Public Sector Experience (5%) Demonstrates experience working within public-sector information management and governance environments.

Demonstrates knowledge of OPS policies, privacy requirements, accessibility requirements, records management standards, and information governance practices.

Demonstrates experience supporting information management, digitization, modernization, records management, or digital transformation initiatives in government or broader public-sector organizations.

📌 Information Management Specialist (Toronto)
🏢 Innosystech
📍 Toronto