Step into a rewarding role as a Care Access Representative with CBI Home Health in Winnipeg, focusing on overnight shift duties. Your contributions will shape high-quality, person-centered care for clients.
In this part-time role, CBI Home Health seeks overnights Care Access Representatives who excel in scheduling and communication. You will be essential in ensuring timely connections between clients and care providers, responding to requests, and resolving issues within a busy contact center setting.
Key Responsibilities:
• Optimize care scheduling with software
• Meet individual performance KPIs
• Ensure effective communication with all stakeholders
• Foster relationships with clients and care teams
• Maintain and update scheduling databases
Requirements:
• Minimum Grade 12 education is required
• Two years of relevant experience in scheduling or customer service
• Proficient in Microsoft Office and scheduling software
• Strong verbal, written, and problem-solving skills
• Ability to multitask in a fast-paced setting
Utilize your scheduling and customer engagement skills to enhance care delivery at CBI Home Health in Winnipeg.
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📌 Winnipeg Overnights Care Access Representative
🏢 CBI Home Health
📍 Winnipeg