Edmonton, Alberta, Canada
Part time
REQ-(phone hidden)
**Build Your Career With Us**
**_The What_**
As a
**Part time Service Centre Associate** , you will be part of a dedicated team based in
**Edmonton, Alberta**
and reporting to the
**Branch Manager** .

If you enjoy building strong relationships, contributing to meaningful work, and making a real impact, join us to build a career where you can thrive and
**Make A Difference For Those Who Make The World™.**
**_What You Get_**
**Competitive compensation** , with an anticipated starting rate of $19.00-$22.00/hour, based on your experience, skills, qualifications, and market location.
**A supportive and collaborative team**
where your ideas are valued and you can bring your best self to work every day.
**Career growth opportunities**
as part of a Fortune 200 company, with the chance to learn, grow, and advance your career.
**An Employee Product Purchase Program**
with exclusive discounts on our products, including DEWALT®, CRAFTSMAN®, CUB CADET®, STANLEY® and BLACK+DECKER brands.
**Employee perks**
including discounted company stock options, Good

Life Fitness discounts, safety shoes reimbursement, and many more exclusive offers.
**_The Why_**
It takes great people to achieve greatness.

People with a sense of purpose and integrity.

People with a relentless pursuit of excellence.

People who care about making things better For Those Who Make The World™.

Sound like you?
Join our top-notch team of nearly 48,000 professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT®, CRAFTSMAN®, CUB CADET®, STANLEY® and BLACK+DECKER.
**_What You Will Get To Do_**
Ensure courteous, knowledgeable, and efficient service to all customers to maximize customer satisfaction
Administer warranty programs
Coordinate and follow up with customer parts and tool orders
Co-ordinate all processes such as cash controls, returns, warranty, and paper routines to comply with internal audit standards
Maintain cleanliness standard
General service branch opening and closing responsibilities including cash registers and computers
Implement branch promotions, and programs such as “Drop Box” in conjunction with Branch Manager
Assist with shipping and receiving within the Branch
Maintain relationship with Field Representatives and Territory Managers in order to increase service business
Assist with occasional warehouse duties that may include receiving and dispatching courier packages and general administration
**_Who You Are_**
Experience in retail sales is an asset
Effective communication skills
Demonstrate strong sales and organizational skills




Ability to complete task in tight time frames
Working knowledge of computers, especially in Microsoft Office an asset
Ability to lift a minimum of 20lbs
Ability to stand for 95% of your workday
Ability to comply with operating procedures, work instructions, organizational policies and guidelines
Prior shipping/Receiving experience an asset
What's more, you'll get that pride that comes from empowering makers, doers, protectors and everyday heroes all over the world.

We're more than the #1 tools company.

More than a driving force in outdoor power equipment.

More than a global leader in industrial.

We're visionaries and innovators.

As successful as we've been in the past, we have so much further to go.

That's where you come in.

Join us!
This job posting is for an existing vacancy within our organization.
_Stanley Black & Decker believes in giving each and every applicant an equal opportunity to succeed on their own merit.

We strive to hire employees that reflect and support the diverse perspectives, experiences, and needs of employees and our communities including but not limited to_
_race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, and disability._
_We remain committed to upholding the values of equity, diversity, and inclusion in our work environments.

We know that diversity underpins excellence, and that we all share responsibility for creating an equitable, diverse, and inclusive organization.

Therefore, in pursuit of our values, we seek_
_employees who will work respectfully and constructively with differences across the organizational hierarchy in actualizing SBD's priorities, goals, and principles of equity and inclusivity._
_If accommodation is required at any point in the recruitment process, please contact a member of our Recruitment Team._
_Please note that as part of our recruitment process, candidates in the final stages will be required to complete a background check which may include a criminal background, credit and drivers abstract check._
**_We Don't Just Build The World, We Build Innovative Technology Too._**
Joining the Stanley Black & Decker team means working in an innovative,



tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe.

Here, you'll get the unique chance to impact some of the world's most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker.

Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history.

Come build with us and take your career to new heights.
**Who We Are**
We're the World's largest tool company.

We're industry visionaries.

We're solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative.

We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet.

We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.
**Global Benefits & Perks**
You'll be rewarded with a market-competitive salary plus receive entitlements and benefits unique to your country of hire.
**What You'll Also Get**
Career Opportunity: Career paths aren't linear here.

Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
**Learning & Development:**
Our lifelong learning philosophy means you'll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
**Diverse & Inclusive Culture:**
We pride ourselves on being an awesome place to work.

We respect and embrace differences because that's how the best work gets done.

You'll find we like to have fun here, too.
**Purpose-Driven Company:**
You'll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

For the builders and protectors, for the makers and explorers, for those shaping and reshaping our world through hard work and inspiration, Stanley Black & Decker provides the tools and innovative solutions you can trust to get the job done—and we have since 1843.

Looking for your dream job? Upload your resume and contact info, and we'll send you exciting job opportunities that align with your skills, goals, and experience!
**If you are a current employee, please navigate to the internal career site to apply.**

📌 Service Center Associate (Edmonton)
🏢 Stanley, Black and Decker
📍 Edmonton