Drive value realization for dealerships at Tekion as a Customer Value Manager. This strategic position intertwines analytics and customer relationships to enhance operational success and platform engagement.

In this vital role, the Customer Value Manager owns the relationship with designated dealership accounts within Tekion's innovative framework. You will be responsible for shaping Customer Value Plans, conducting impactful Value Reviews, and translating analytics into actionable insights that align with dealer goals.

Your leadership will support ongoing customer success and expansion efforts within this quick-evolving environment.

Key Responsibilities:

- Maintain and nurture trusted dealer relationships
- Create effective Customer Value Plans tailored to each account




- Facilitate regular, outcome-driven Value Reviews
- Analyze platform usage data to identify gaps
- Assess renewal readiness and future expansion opportunities

Requirements:

- Bachelor's degree or equivalent in experience
- 3-5 years' experience in SaaS account management
- Proven ability to engage with senior stakeholders
- Strong analytical and communication skills
- Experience with business intelligence tools preferred

Utilize strategic insights and relationship management to enhance customer experiences at Tekion.

📌 Customer Value Manager Role at Tekion (Winnipeg)
🏢 Tekion
📍 Winnipeg