Job Description
Insight Global is seeking a Director / Executive Director, Service

Now for a top professional services and consulting client.

This candidate will lead large-scale Service

Now transformation programs while serving as a strategic advisor to executive stakeholders across public and private sector organizations.

The ideal individual brings a blend of delivery leadership, client relationship management, and business development expertise, with a proven track record of growing accounts and leading consulting teams.

This role offers the opportunity to help shape and expand a national Service

Now practice, drive strategic growth initiatives, and position themselves for future Partner-level leadership within a high-performing consulting environment.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected].





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Skills and Requirements
• 7-10+ years of leadership experience within a consulting workplace
• Experience leading large-scale enterprise transformation and Service

Now delivery programs
• Demonstrated business development experience including sales pursuits, proposals, and RFP responses
® Proven Service

Now consulting expertise
• Executive-level client relationship management and stakeholder engagement
• Experience managing, coaching, and mentoring consulting teams
• History of growing revenue, expanding accounts, and building delivery backlog
• Strong communication, presentation, and executive presence
• Ability to balance business development with delivery leadership responsibilities
-Experience supporting both public and private sector clients • Big Four or major consulting firm background (KPMG, Deloitte, Accenture, IBM, Cognizant, etc.)
• Existing Service

Now partner and industry relationships
• Federal Government consulting experience
• Practice-building and capability development experience
• Experience scaling a Service

Now or technology consulting practice
• History of leading high-value sales pursuits and strategic accounts
• Demonstrated Partner-track leadership potential
Experience growing and leading Service

Now teams within a national consulting practice

📌 Director or Senior Manager of ServiceNow (Toronto)
🏢 Insight Global
📍 Toronto