Customer Service Officer II Intern/Co-op (Winter 2027) (Toronto)

Customer Service Officer II Intern/Co-op (Winter 2027) (Toronto)

10 Sep
|
TD Bank
|
Toronto

10 Sep

TD Bank

Toronto

Hybrid
Toronto, Ontario
Full time
R_1503563
**Role Type:**
Internship/Co-op
**Work Term:**
Winter/Term 2
**Work Location:**
Toronto, Ontario, Canada
**Hours:**
37.5
**Pay Details:**
$45,700 - $74,400 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues.

Growth opportunities and skill development are defining features of the colleague experience at TD.

Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role.

The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
**DEPARTMENT OVERVIEW**
Co-op and Internship opportunities allow you to gain valuable work experience across a number of the businesses at TD.

You will work with experienced colleagues, receive world class training, and be part of a community of students across TD, where you will have an impact, grow as individual and experience our culture of care.

Our
**Co-op/Intern Programming**
is offered with select Co-op and Internship roles and is designed to help you better understand the TD business, build on critical career capabilities, and broaden your professional network.

This program is designed to complement your on-the job experience and features: Leadership talks with key Leaders from across the organization
Lunch and Learns on topics such as Innovation
Diversity and Inclusion and Personal Branding and so much more
**JOB DESCRIPTION**
TD Auto Finance is seeking a highly motivated
**Intern/Co-op**
to support multiple teams across the organization.

This role offers a unique opportunity to gain hands‑on experience by rotating across
**Sales, Marketing, Communications & Operations** , providing broad exposure to how an end‑to‑end auto finance business operates & our unique culture at TD Auto Finance.

The successful candidate will work closely with cross‑functional partners, support day‑to‑day initiatives, and contribute to projects that impact dealer relationships, customer experience, and operational efficiency.

This internship is ideal for a student who is eager to learn, comfortable working in a fast‑paced environment, and interested in building a career in financial services, sales operations, or marketing.
**Key Accountabilities**
**Sales Support**
Assist Sales team with reporting, data analysis, and preparation of dealer‑facing materials
Support dealer communications, presentations, and internal tracking tools
Participate in sales initiatives and special projects as assigned
**Marketing**
Support marketing campaigns, promotions, and internal communications
Assist with content creation, campaign tracking, and performance reporting
Collaborate with cross‑functional teams to ensure alignment of messaging
**Income Verification**
Support Income Verification team with documentation review and process tracking
Assist with data entry, quality checks, and reporting
Gain exposure to credit and risk‑related processes within auto finance
**Communications**
Assist with internal and external communications initiatives
Support drafting, editing, and organizing communications content
Help maintain shared resources, templates, and communication logs
**General Responsibilities**
Participate in team meetings, training sessions, and project updates
Maintain accurate documentation and follow established processes
Adhere to TD policies, procedures, and confidentiality standards
**JOB REQUIREMENTS**
We're proud to work with a group of diverse colleagues.

If you have relevant experience that isn't mentioned
below, tell us about it in your resume or cover letter.

Currently enrolled in a post‑secondary program (Automotive Business School of Canada)
Must be enrolled in a post‑secondary program with the intent of going back to school at the start of your work term (requirement of all co-op/intern positions)
Prior internship, co‑op, or part‑time work experience is an asset but not required
Strong organizational and time‑management skills
Excellent written and verbal communication abilities
Proficient in Microsoft Office (Excel,



Power

Point, Word); experience with data analysis tools is an asset
Detail‑oriented with strong follow‑through
Ability to work independently and collaboratively in a team environment
Comfortable managing multiple tasks across different functional areas
**ADDITIONAL INFORMATION**
This position is a 4-month work term and will commence January 4th – April 23rd 2027
Applications must include a transcript, cover letter (one letter-sized page or less) and a resume (maximum of 2 pages).

We welcome all applications; however, we will only contact qualified candidates chosen for an interview.

Thank you for your interest.
TD requires employees to reside in the country where the role is located, irrespective of remote working arrangements
TD is committed to providing you with the best candidate experience and internship in these unique circumstances.

As such, work location and start dates are subject to change.

We're delighted that you're considering building a career with TD.

Through regular development conversations,
training programs and a competitive benefits plan, we're committed to providing the support our colleagues
need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed.

You'll have regular career, development, and performance conversations with your manager, as well as access to
an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

Whether you have a passion for helping customers and want to expand your experience, or you want to coach
and inspire your colleagues, there are many different career paths within our organization at TD – and we're
committed to helping you identify opportunities that support your goals.
**Training and Onboarding**
We'll provide in-person training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview.

We do our best to communicate outcomes to
all applicants by email or phone call.
**HOURS**
Monday-Friday, standard business hours
**INCLUSIVENESS**
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported.

We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve.

If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
**Who We Are**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores.

Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world.

More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing.

Together, we are reimagining what banking can be for our clients, colleagues and communities.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.

Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being advantages, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.





Learn more (http://www.td.com/ca/en/about-td/who-we-are/benefits-of-working-at-td)
**Additional Information:**
We're delighted that you're considering building a career with TD.

Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes.

It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed.

You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals.

Here at TD, we hire and develop the best.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview.

We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us.

Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
US Labor & Employment Posters
(https://tdbank.site.findly.com/wp-content/uploads/sites/3875/2026/07/USApplicant

Rights_revised_7-13-2026.pdf) | California Privacy (https://www.td.com/us/en/personal-banking/privacy/california/)

Accessibility (https://www.td.com/us/en/personal-banking/universal-footer/accessibility/)
FAQ (https://cdn-static.findly.com/wp-content/uploads/sites/3345/2024/08/02032545/FAQ_EN.pdf)
**Our Values**
At TD we're guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior.

In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care.

No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.
**Our Commitment to Diversity, Equity, and Inclusion**
At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported.

We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.
**Helping to Make an Impact in Communities – TD Ready Commitment**
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future.

That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative.

Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health.

It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

Learn more: Canada (https://www.td.com/ca/en/about-td/ready-commitment)
US (https://www.td.com/us/en/about-us/communities/ready-commitment)
Europe & Asia Pacific (https://www.td.com/ca/en/about-td/ready-commitment)
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

📌 Customer Service Officer II Intern/Co-op (Winter 2027) (Toronto)
🏢 TD Bank
📍 Toronto

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: customer service officer ii intern/co-op (winter 2027) (toronto) / toronto

Subscribe to this job alert:

Get the latest job offers by email for: customer service officer ii intern/co-op (winter 2027) (toronto) / toronto