Become a key player in customer support as a Customer Care Specialist in Kimberley. Deliver service excellence by efficiently managing inquiries and complaints in a hybrid work setting.
Our client is on the lookout for a service-oriented Customer Care Specialist to provide unparalleled support. You will facilitate positive customer experiences while resolving issues with expertise. This role is vital for supporting a customer-oriented organization in the Northern Cape.
Key Responsibilities:
• Handle customer inquiries via phone and email
• Provide detailed information about services and policies
• Resolve customer complaints in a timely manner
• Process returns and exchanges accurately
• Keep thorough records of customer interactions
Requirements:
• Experience in customer service roles required
• Strong communication and active listening skills
• Ability to empathize and remain calm
• Proficient with CRM tools and office software
• Excellent attention to detail and problem-solving
Apply your customer service skills to support the community in Kimberley.
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📌 Kimberley Customer Care Specialist Position
🏢 Placements24
📍 Kimberley