Join Kicking Horse Mountain Resort as a Visitor Services Agent, where you'll create a welcoming atmosphere for guests. Your role involves handling ticket transactions while promoting resort services and products.
In this customer-facing position, prior experience in customer service and cash handling is essential. You will manage the daily atmosphere in the Visitor Services department, championing products and maintaining communication with other departments such as Food & Beverage and Mountain Operations. Your role is crucial to ensuring a seamless guest experience in a vibrant resort setting.
Key Responsibilities:
• Foster a friendly and comfortable environment for guests
• Print tickets and manage daily cash floats




• Promote all resort products and services effectively
• Respond to inquiries via phone, email, and in person
• Administer ski and snowboard lessons as required
Requirements:
• Previous customer service experience is essential
• Proficient in MS Office and POS systems
• Passionate about skiing and outdoor sports
• Adaptable to work weekends and holidays
• Ability to stand for long periods
Bring your hospitality skills and mountain enthusiasm to enhance guest experiences at Kicking Horse Mountain Resort.
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📌 Kicking Horse Resort Visitor Agent (Golden)
🏢 Resorts of the Canadian Rockies
📍 Golden