Start a rewarding journey with Canada Life as a Customer Service Representative, where you manage both inbound and outbound calls in a healthcare setting. This role emphasizes accuracy, professionalism, and comfort discussing medical terms.

In this permanent full-time position within the Creditor Underwriting Call Centre, you will help applicants by documenting their medical information and assisting with insurance applications. A structured workplace is essential, making this opportunity perfect for detail-oriented individuals who thrive under defined processes.

Key Responsibilities:

- Manage a high volume of structured calls daily
- Collect medical data using standardized questionnaires
- Document disclosures accurately in approved systems
- Process applications according to underwriting requirements
- Maintain confidentiality of sensitive applicant information

Requirements:

- Experience in structured phone-based roles
- Knowledge of medical terminology
- Strong listening and empathy skills
- Detail-oriented with high data entry accuracy
- Ability to handle confidential information securely

Bring professionalism, sensitivity, and clear communication skills to Canada Life's dedicated team.

📌 Customer Service Role in Healthcare Call Centre (London)
🏢 TechAlliance of Southwestern Ontario, London Economic Development
📍 London