10 Sep
|
Computek College
|
Toronto
10 Sep
Computek College
Toronto
About Computek College
Do you want to be a part of a long-established and reputed post-secondary educational institution serving new Canadians? Are you a dedicated team player who is a smart self-starter with a solid work ethic and exceptional time management and project coordination skills? We are looking for savvy professionals to enhance our team as we expand our scope and delivery of innovative learning outcomes for our students.
Celebrating its remarkable 35th year anniversary in 2026, Computek College is one of Ontario's leading private career colleges dedicated to providing practical learning for newcomers to become employed. Our students learn from industry proven instructors, access special workshops that give them a competitive edge in the job market, and effectively leverage financial aid and career services.
We offer several diploma and certification programs in business, healthcare, and technology with additional weeknight and weekend classes.
Our vision unites us with a shared purpose
We activate global connections through deeply human experiences
Our values influence our thinking, guide our behaviours and shape our actions
Dream to Reality We are audacious optimists. We lead with hope and a belief that together, we can make the impossible possible.
Drive Dreams can only be realized through execution. We must do the work in order to achieve the vision.
Innovation Executing a dream requires teams that embrace change, and strive to provide the best service, quality and results possible.
Bring People Together We navigate between borders and think beyond boundaries. Our vision unites us through a common purpose while maintaining a respectful space for individual identities and experiences.
Change The World The future is third culture. Global challenges require global thinking. We must act by creating connections that enable knowledge, insight and meaningful change.
We are looking for an exceptional Student Services Coordinator to join our team.
This posting is for an existing vacancy.
Duties
Duties include but are not limited to the following:
- Provide front-line, first-contact support and customer service to students and applicants via telephone, email and in person
- Coordinate or participate in student orientation programs in colleges or universities.
- Provides administrative and secretarial support for administrative and student affairs activities.
- Provide academic information to prospective students
- Help students regarding career or vocational issues, career exploration and planning, résumé preparation, job interview skills etc.
- Advise and help students in crisis situations, provide counselling when necessary to students with difficulties in attendance and grades.
- Support the student CRM with an emphasis on retention, success, and student experience such as class scheduling, etc.
- Arranging, conducting, and tracking of Orientation and NACC Exam arrangements, administering, monitoring, grade admission tests, and entrance exams
- Provide explanations to students, resolve problems concerning their files and act as a resource person for student policies and procedures.
- Provide support in planning and managing graduation and/or other student events and activities.
- Develop and deliver holistic student programming rooted in theoretical framework and evaluate for effectiveness in achieving strategic goals, including but not limited to: Workshops, Peer programs, Transition programming, including orientation/graduation, and Alumni programming.
- Ensure compliance with regulatory requirements in the compilation of data in preparation for reporting, analysis, and presentation.
- Maintain breadth of knowledge required to engage in one-on-one advising of students.
- Engage with industry best practices in the field of student programming and development.
- Enhance the organization's reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
- Other duties as assigned.
Qualifications:
- 1 - 3 years related work experience planning, organizing, and leading programs designed to support student engagement, student success and customer service administration or similar position is preferred
- Bachelor’s Degree and/or College Diploma in an administration discipline is an asset
- Advanced knowledge of student development theories specializing in student leadership, engagement, and success is an asset
- Courteous, tactful, and effective communication with students, faculty and staff
- Strong customer service skills
- Experience in evaluating student success programs is desirable
- Computer savvy. Knowledge of MS Office (especially Excel and Word)
- Good organizational ,multitasking abilities, attention to detail
- Experience drafting complex documents, reports and communications for a variety of audiences is preferred
- Accurate proofreading and cross-referencing skills
- Ability to spot opportunities and refer them to appropriate parties
- Organizational awareness
Computek College is an inclusive work environment and as such has a workplace accommodation policy in place. Accommodations are available, upon request, for the interview process and other selection stages for job applicants with accessibility needs.
Artificial Intelligence (AI) tools may be used to assist in screening and assessing applicants.
📌 Student Services Coordinator (Toronto)
🏢 Computek College
📍 Toronto