About Us:
20 minutes from Cochrane The Crossing at Ghost River is a unique retreat destination focused on providing exceptional hospitality, delicious cuisine, and unforgettable experiences. We cater to corporate groups, special events, and individual retreats, offering a peaceful escape in a stunning natural setting.

Requirements

- Previous experience in guest services or hospitality.
- Strong customer service skills with a focus on guest satisfaction.
- Proficiency in phone etiquette and handling multi-line phone systems.
- Ability to work flexible schedule, including weekends and holidays as needed. Must be available Monday through Thursday
- Familiarity with front desk operations in a hotel setting is advantageous.
- PROSERVE REQUIRED - must be over 18

Duties

- Greet guests warmly upon arrival and provide assistance with check-in and check-out procedures.
- Provide warm, professional service to all guests, ensuring a welcoming experience.
- Food service, including setting up, serving, clearing meals and doing dishes
- Support special events such as corporate retreats, weddings, and group gatherings.




- Maintain cleanliness and organization in dining and common areas.
- Handle guest inquiries and requests with efficiency and a positive attitude.
- Collaborate with team members to ensure smooth day-to-day operations.of guest information and transactions in the hotel management system.
- Collaborate with housekeeping and maintenance teams to ensure rooms are ready for guests.
- Uphold high standards of cleanliness and organization.

What We Offer:

- A stunning, nature-filled work environment.
- A supportive and friendly team culture.
- Competitive hourly wage plus gratuities
- Opportunities for growth and learning within the hospitality industry.

If you’re passionate about hospitality and enjoy creating memorable guest experiences, we’d love to meet you!

How to Apply:
Please submit your resume and a brief cover letter explaining why you’d be a great fit for this role.

Pay: From $17.00 per hour

Benefits:

- Discounted or free food
- On-site parking

Flexible language requirement:

- French not required

Work Location: In person

📌 Guest Experience Team Member (Cochrane)
🏢 The Crossing at Ghost River
📍 Cochrane