Overview

We are seeking a reliable, organized, and detail-oriented Warehouse Leader to join our team. In this role, you will support the day-to-day warehouse operations for both e-commerce and wholesale fulfillment, including receiving, picking, packing, shipping, inventory control, returns processing, and general warehouse organization.

The successful candidate will have strong attention to detail, a commitment to order accuracy and timely fulfillment, and the ability to work effectively in a fast-paced warehouse environment. You will work closely with team members and supply chain operations manager to ensure products are received, stored, processed, and shipped accurately and efficiently while maintaining a clean, safe, and organized workplace.

Responsibilities

- Prepare and complete customer and wholesale orders for delivery or pickup, including picking, packing, wrapping, labeling, and shipping merchandise accurately and on time.
- Support the timely processing of e-commerce orders, with a focus on meeting the company's targeted 24-hour order turnaround.
- Verify product information, including SKU, style, size, color, quantity, and shipping details, to help maintain a high level of order accuracy.
- Receive and process incoming warehouse inventory, including unloading, counting, inspecting, labeling, and storing merchandise in designated locations.
- Inspect incoming and outgoing merchandise for damage, shortages, discrepancies, or other quality concerns and properly document and report any issues.
- Organize products, supplies, packaging materials, and equipment to ensure items are properly identified, stored, and easily accessible.
- Maintain an organized SKU layout, ensuring merchandise is stored accurately according to style, size, color, and designated warehouse location.
- Process customer and wholesale returns, including inspecting returned merchandise, documenting the return, and restocking eligible products in the appropriate locations.




- Perform regular inventory counts and cycle counts and assist with physical inventory to maintain accurate inventory records.
- Use manual and/or electronic inventory management systems to track orders, inventory quantities, product locations, receipts, returns, and stock movements.
- Maintain accurate warehouse records, including shipment arrivals and departures, inventory movements, damages, returns, and discrepancies.
- Identify and report inventory discrepancies, damaged merchandise, incorrect shipments, missing stock, and other inconsistencies to the supervisor or Management.
- Monitor and use packaging materials and warehouse supplies responsibly to minimize unnecessary waste and support cost-control initiatives.
- Maintain a clean, safe, organized, and efficient warehouse environment while supporting effective space utilization and workflow.
- Follow established procedures for inventory handling, order fulfillment, shipping, receiving, returns, quality control, and warehouse safety.
- Communicate and collaborate effectively with coworkers, supervisors, and other departments to support daily warehouse operations and resolve order or inventory issues.
- Safely operate warehouse equipment and vehicles, including forklifts and other material-handling equipment, where properly trained and authorized.
- Maintain quality and service standards while adhering to established company procedures, workplace safety requirements, rules, and applicable regulations.
- Support the warehouse team with daily operational priorities and other warehouse activities as required.
- Perform other warehouse-related duties and support additional operational tasks as required based on business and departmental needs.

Requirements

- Previous experience in a warehouse,



distribution, fulfillment, shipping/receiving, or inventory-control environment is preferred.
- Experience with e-commerce and/or wholesale order fulfillment is considered an asset.
- Strong attention to detail with the ability to accurately identify and process SKUs, styles, sizes, colors, quantities, and order information.
- Basic knowledge of warehouse operations, receiving, picking, packing, shipping, returns, and inventory control.
- Basic knowledge of ERP systems and the ability to use ERP or other inventory management systems for warehouse-related activities, including inventory tracking, receiving, shipping, and stock movements.
- Ability to perform inventory counts and maintain accurate warehouse and inventory records.
- Solid organizational and time-management skills with the ability to manage multiple tasks and priorities in a fast-paced warehouse environment.
- Ability to identify and report inventory discrepancies, damaged merchandise, shipping errors, and other operational issues.
- Strong communication and teamwork skills with the ability to work effectively with coworkers, supervisors, and other departments.
- Ability to follow established procedures and maintain high standards of accuracy, quality, safety, and productivity.
- Forklift or other material-handling equipment experience/certification is considered an asset.
- Ability to perform the physical duties associated with warehouse operations, including standing, walking, bending, reaching, lifting, moving, and handling merchandise, as required.
- Reliable, punctual, and able to work both independently and as part of a team.

Join us as a Warehouse Leader where your expertise will energize our operations! Bring your leadership skills, technical knowledge, and passion for continuous improvement to create an impactful role that drives success every day!

Expected hours: 40.0 per week

Benefits:

- Company events
- Dental care
- On-site parking
- Store discount

Work Location: In person

📌 Warehouse Leader (Scarborough)
🏢 Coffeeshoppe
📍 Scarborough