Summary:

We are seeking a highly organized and detail-oriented Medical Office Assistant to join our team at Kelowna Health and Memory Centre. KHMC is a leading centre of excellence in cognitive health and dermatology, empowering individuals and families in the Okanagan region to have access to diagnosis, treatment and clinical research in one location.

The ideal candidate will be responsible for greeting patients, scheduling appointments, managing patient records, and providing excellent customer service. The Medical Office Assistant will be the first point of contact for patients and will play a critical role in ensuring a positive patient experience.

Responsibilities:

- Greet patients and visitors in a friendly and professional manner
- Schedule appointments and manage patient records
- Answer phone calls and respond to patient inquiries
- MSP billing and claim submission
- Maintain a clean and organized reception area
- Packing and shipping samples
- Processing referrals
- Preparing exam rooms and cleaning between patients
- Assist with administrative tasks as needed

Qualifications:





- High school diploma or equivalent
- Previous experience in a medical office or customer service role preferred
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Ability to multitask and work in a fast-paced workplace
- Proficient in Microsoft Office and electronic medical records systems. Previous experience with Accuro is an asset
- Familiarity with medical terminology and healthcare environment is an asset
- Minimum typing speed of 45 WPM with an online test

We offer:

- Competitive salary based on experience and job duties
- Sick and vacation days
- Benefits and RRSP matching

Hours: 40 hours per week, with a 30-minute unpaid lunch. Monday to Friday 8:00am - 4:00pm.

Pay: $50,000.00-$54,000.00 per year

Benefits:

- Dental care
- Extended health care
- Municipal pension plan
- On-site parking
- Paid time off
- Vision care

Work Location: In person

📌 Medical Office Assistant/Receptionist (Canada)
🏢 Kelowna Health and Memory Centre
📍 Canada