Dispatcher

Location: North York, ON

We are looking for a Dispatcher to join our client - an established independent fuel and lubricant distributor serving commercial and industrial customers throughout Ontario.

This position is ideal for someone who is highly organized, confident on the phone, and able to manage multiple priorities while maintaining accuracy and professionalism.

The Dispatcher will play an important role in coordinating customer orders, communicating with drivers, tracking deliveries, and ensuring information is accurately entered and maintained throughout the day.

Key Responsibilities

- Handle a high volume of incoming calls, approximately 50–60 calls per day
- Answer customer calls professionally and assist with inquiries
- Take customer orders and accurately enter them into the system
- Coordinate and communicate order information with drivers
- Track drivers and monitor deliveries throughout the day
- Respond quickly to changes, issues, or time-sensitive requests
- Maintain accurate records and required paperwork
- Communicate effectively with customers, drivers, and internal departments
- Prioritize multiple orders and requests in a fast-paced environment
- Follow up on outstanding information as required
- Ensure all relevant information is entered accurately and communicated to the appropriate parties
- Provide general administrative and dispatch support as needed

What We’re Looking For

- Strong verbal and written communication skills
- Comfortable handling a high volume of phone calls
- Excellent organization and attention to detail
- Ability to multitask and prioritize effectively
- Strong data-entry accuracy
- Ability to remain calm and professional in a fast-paced environment




- Strong problem-solving and decision-making skills
- Self-motivated and dependable
- Comfortable communicating with customers, drivers, and internal teams
- Ability to learn new systems and processes quickly
- Previous dispatch, logistics, transportation, customer service, or coordination experience is an asset

The successful candidate will be:

- Organized and detail-oriented
- Confident and skilled on the phone
- Comfortable working under pressure
- A strong communicator
- Proactive and dependable
- Able to juggle multiple priorities without losing accuracy
- A team player who is also capable of working independently

Schedule

- Full-time in office
- Monday to Friday
- 9:00 AM – 5:00 PM

Why Join Us?

This is an opportunity to join a professional team where your ability to communicate, organize, and coordinate effectively will have a direct impact on the customer experience and daily operations.

If you thrive in a busy environment, enjoy coordinating moving pieces, and are confident communicating with customers and drivers, we encourage you to apply.

Express Employment Professionals Woodbridge is a global staffing firm operating in compliance with Ontario employment laws, including Pay Transparency rules effective January 1, 2026. We welcome all qualified candidates and do not require Canadian experience. AI may be used to support screening, with final decisions reviewed by humans. Reasonable accommodation is available on request. This posting and applicant information will be retained for three years.

Pay: $24.00-$25.00 per hour

Expected hours: 35.0 per week

Benefits:

- Extended health care
- On-site parking

Application question(s):

- How many years experience do you have working as a dispatcher?

Work Location: In person

📌 Dispatcher (Canada)
🏢 Express Employment Professionals
📍 Canada