Front Desk Receptionist – Nail Salon

Tram Nail Studio is looking for a friendly, reliable, and professional Front Desk Receptionist to join our team in Toronto.

Must be able to speak and communicate effectively in both English and Vietnamese. Strong communication skills in both languages are required for this position.

We are looking for someone who is comfortable working in a busy salon environment, providing excellent customer service, managing appointments, and supporting the daily operations of the salon.

Responsibilities

- Greet clients warmly and provide excellent customer service
- Answer phone calls, text messages, and client inquiries
- Book, confirm, and manage appointments
- Check clients in and out
- Process payments and handle cash, debit, and credit transactions
- Coordinate appointments and communicate with nail technicians
- Help maintain a clean, organized, and welcoming reception area
- Respond to customer questions and resolve basic concerns professionally




- Monitor the appointment schedule and help keep services running on time
- Assist with general salon duties as needed
- Promote salon services and products when appropriate

Requirements

- Must be fluent in both English and Vietnamese
- Previous customer service, receptionist, or salon experience is an asset
- Excellent communication and interpersonal skills
- Friendly, professional, and welcoming personality
- Strong organizational and multitasking skills
- Comfortable using a computer, phone, and booking/POS systems
- Reliable and punctual
- Able to work independently and as part of a team
- Experience in a nail salon or beauty industry is an asset

What We Offer

- Friendly and skilled work environment
- Established Toronto nail salon
- Training provided
- Opportunities for growth within the salon

Pay: $18.00-$25.00 per hour

Work Location: In person

📌 Receptionist (Canada)
🏢 Tram Nail Studio
📍 Canada