About the Opportunity
Oak Medical Arts is a community-focused healthcare provider operating several locations throughout Thunder Bay. Our goal is to make healthcare approachable, efficient, and centered around the people we serve. We believe every team member contributes directly to creating a positive and seamless patient experience.

Position Overview
We are currently hiring a Pharmacy & Clinic Assistant to support both pharmacy and clinical operations. This role is primarily based at our Waterfront location, with ongoing cross-training at our other sites as part of regular responsibilities.

This is a great fit for someone looking to build a long-term career in healthcare, enjoys a fast-moving environment, and takes pride in delivering outstanding service within a close-knit, locally driven team.

Key Responsibilities

Pharmacy Duties

- Entering data and assisting with prescription processing using Kroll
- Preparing medications, including counting and blister packaging
- Handling point-of-sale transactions and cash management
- Supporting medication synchronization, automatic refills, and delivery coordination
- Managing inventory, including ordering and restocking supplies
- Maintaining a clean, organized, and professional workspace

Clinic Duties

- Providing administrative support, mainly within our Addiction Medicine Clinic
- Assisting patients with booking, check-in, and general inquiries using JaneApp and PatientVu
- Helping ensure smooth clinic flow and supporting healthcare providers
- Managing appointment scheduling, follow-ups, and patient communication
- Conducting urine drug screenings and recording results accurately

Customer Experience

- Delivering friendly, professional, and patient-focused service at all times




- Welcoming patients both in person and over the phone using established communication standards
- Anticipating patient needs and going beyond basic service expectations
- Representing Oak Medical Arts with professionalism and a community-first mindset

Training & Development

- Participating in structured training across multiple locations (Academy, River Terrace, Sports Medicine, and Waterfront)
- Gaining experience across pharmacy, clinic, and administrative functions
- Building a versatile skill set that supports long-term growth within the organization

Work Schedule

- Part-time daytime hours
- Typical shifts fall between 8:00 AM – 5:00 PM
- Schedule provided in advance, with occasional additional hours to support coverage needs
- Willingness to travel between locations as required

Ideal Candidate

- Seeking a stable, long-term role (not seasonal or temporary)
- Passionate about customer service and helping others
- Highly organized with strong attention to detail
- Comfortable managing multiple tasks in a busy setting
- Strong communicator who works well within a team
- Quick to learn new systems and processes
- Flexible and open to working across different locations

What We Offer

- Opportunity to work within a locally owned organization making a real impact
- A supportive and cooperative team workplace
- Ongoing learning across multiple areas of healthcare
- A role where your contributions are visible and valued

Employment Type: Part-time, Permanent

Benefits Include:

- Health, dental, and vision coverage
- Life and disability insurance
- Employee assistance program
- Paid time off
- RRSP matching
- Staff events and on-site parking

Pay: $22.00-$28.00 per hour

Work Location: In person

📌 Clinic and Pharmacy Assistant (Canada)
🏢 Oak Medical Arts
📍 Canada