Job Opportunity:

Office Manager

Monday - Friday

37.5 hours a week

$27/hr

Neuromotion

10626 City Parkway

Surrey, BC, V3T 0S3

Position Summary:

Come join us in Surrey at one of our energetic, fun and progressive clinics. We are passionate health professionals looking for an experienced and supportive Office Manager to join our team. In this position, you bring experience in optimizing clients and clinicians’ schedules, a high degree of multitasking, laughter, empathy, and a strong business/sales background.

Why choose us?

Our Vision

Neuromotion ensures individuals impacted by a neurological condition are cared for in a supportive environment by a specialized multidisciplinary rehabilitation team.

Our Values

Neuromotion team member’s practice: Compassion, Knowledge, Integrity, Dedication, and Collaboration

Our Dedication to our Clients

- Diverse - Multi-disciplinary team, comprised of; physiotherapy, kinesiology, clinical counselling, massage therapy, and speech language pathology
- Progressive – we use targeted, innovative, high-tech equipment
- Trust – we work with clients to reach their goals showing empathy and commitment

Why we encourage you to join our team

- 4% vacation pay
- Chance to work with the clients with neurological conditions
- Paid onboarding with one-on-one mentorship
- Health and Dental benefits
- RRSP options with Employer match of 3%
- Education allowance
- Paid sick days
- Weekly team education meetings
- Project Management
- Use of the Jane app
- Community involvement
- Regular team social events
- Career advancement opportunities

Management/Leadership Focus

- Ensuring that clinic operations are efficient, professional and organized
- Creating a clinic culture that is fun and inspiring
- Encouraging your team with positive reinforcement to reach their goals
- Providing support and mentorship to the admin team,



clinicians, and clients
- Scheduling of team members and shift coverage, ensuring clinicians schedules are fully optimized adhering to business and revenue requirements
- Determining the utilization of clinicians and participating in the hiring process of new team members.
- Providing effective and concise onboarding of new team members
- Efficiently plan and execute 1 monthly team meeting
- Developing protocols and procedures to improve our current operations and team productivity.
- Participating in clinic initiatives, marketing, social media, and community awareness
- Adhering to a clinic budget
- Communicating and collaborating with clinical leads, office managers and the leadership team
- Executing Health and Safety protocols with the team members

The Office Manager will also administer front desk duties which include:

- Register clients in Jane App, collect payment, issue receipts
- Have a strong understanding of our professional services, and assist clients with bookings
- Client scheduling, billing and claims
- Direct billing to 3rd party insurers
- Answer phone and email queries
- Maintenance of clinic equipment
- Product sales management
- Cleaning of the clinic
- Processing medical records
- Positive energy, humour

Mangement /Leadership Experience

- 2+ years
- University degree or diploma is an asset
- Experience in the Health Sector is recommended
- Requirements - 1+ year of experience with JANE app, direct billing,



and liaising with ICBC and WorkSafeBC.
- Strong ability to motivate and provide positive feedback to team members to maximize productivity
- Excellent communication, organization, and customer service skills
- The ability to empathize with clients and ensure the best care possible.
- Reliable, responsible, and flexible with your schedule
- Ability to multi-task and prioritize
- Ability to navigate conflict and escalations in a calm and collaborative way

Contact us today!

Please submit a cover letter and resume to: [email protected] Attn: Carla McBeth

Note:

This job posting is intended to describe the general requirements for a Office Manager. A complete list of assigned duties, responsibilities and requirements will be discussed during the interview process and subsequently documented in the Employee Performance Plan.

Neuromotion is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the basis of race, colour, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity, or gender expression.

- Only those applicants under consideration will be contacted. Please accept our sincere gratitude for your interest.

Pay: $27.00 per hour

Expected hours: 37.5 per week

Benefits:

- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Mileage reimbursement
- On-site gym
- On-site parking
- RRSP match

Experience:

- Jane App : 1 year (required)

Language:

- English (required)

Work Location: In person

📌 Front Office Manager (Surrey)
🏢 Neuromotion Physiotherapy + Rehabilitation
📍 Surrey