RECEPTIONIST/OFFICE ADMINISTRATOR

Horizon CPA is a mid-size professional accounting firm in downtown Vancouver, providing accounting, tax compliance, advisory and financial planning services to entrepreneurs, professional corporations and other privately-owned entities.

We're looking for a full-time Receptionist/Office Administrator to join our team. You're a tenacious self-starter who's ready to be at your desk and prepared for the day before the office opens to clients (8:30am–5pm, with a 1-hour lunch). You're a team player who understands that the details make the difference in the quality of work we present.

As the Receptionist/Office Administrator, you'll typically be the first person a client interacts with, whether in person or by phone. You'll report to the Director of Operations and work closely with Client Service Coordinators to track client file status and reduce day-to-day administrative demands on Partners and Managers.

Specific duties include:

- Greet clients, manage the firm's phone system (3CX), and coordinate firm calendars and boardrooms
- Handle incoming and outgoing mail and deliveries
- Download notices from the CRA website and distribute them to appropriate staff
- Receive, maintain, and update general client information in Karbon
- Post receipts in the firm's accounts receivable system
- Perform general office tasks: typing, printing, photocopying, scanning, and archiving
- Maintain office supplies and equipment
- Manage building-related requirements, including attending fire safety meetings and serving as floor warden
- Assist with other administrative tasks as needed, including reports, social media postings, and event planning

Growth Opportunities

As you become familiar with our processes and demonstrate strong performance, you may be considered for a transition into a Client Service Coordinator role as positions open up.



We value internal talent and support professional development for team members who show initiative, adaptability, and a drive to make a meaningful impact.

What You Bring

- Must be able to register for CRA Represent a Client
- Punctual, proactive, reliable, detail-oriented, and organized
- Able to work as part of a team and take direction as needed
- Resourceful and able to work independently with minimal supervision
- Above-average time management and organizational skills to meet deadlines
- Fluent written and spoken English (you'll communicate directly with clients, tax authorities, and other parties)

Desired Experience

- Minimum 1 year of experience in a professional office environment
- Experience with Karbon or similar practice management/billing software
- Proficient in Office 365
- First aid certification is an asset
- Studies in Business Administration are an asset

Why Horizon CPA

We believe in flexibility: when business needs occasionally require extra hours, we make sure that flexibility works both ways so you have time for what matters outside work too. You'll be at the center of a busy, professional office — building relationships with clients and team members at every level of the firm. We invest in your growth with clear paths for advancement, hands-on training, and a stable, collaborative team environment where your contributions are visible and valued.

To Apply

Please submit a cover letter and resume as a single PDF. In your cover letter, tell us about a time you had to manage a difficult deadline.

We thank all applicants for their interest; only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $50,000.00-$55,000.00 per year

Advantages:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care

Education:

- Bachelor's Degree (preferred)

Experience:

- administrative assistant: 1 year (preferred)
- receptionist: 1 year (preferred)

Work Location: In person

📌 Receptionist/Office Administrator (Canada)
🏢 Horizon Chartered Professional Accountants
📍 Canada