We are a growing spa dedicated to providing exceptional massage and esthetic services in a calm, welcoming environment. As we continue to expand, we are looking for a professional, friendly, and tech-savvy Spa Receptionist to join our team.
Evening Hours: Monday/Tuesday/Wednesday 3pm to 7pm
Responsibilities:
- Greet clients and create a warm, welcoming experience upon arrival
- Manage the front desk and handle day-to-day spa operations
- Schedule and confirm appointments using Jane Appointments and other online booking platforms
- Answer phone calls, emails, and client inquiries in a professional and timely manner
- Process payments, issue receipts, and handle client records with accuracy
- Assist with retail sales of spa products and maintain reception area cleanliness
- Create, post, and manage social media content (Instagram, Facebook, etc.)
- Maintain and grow our social media presence through engaging posts,
stories, and short-form videos
- Support practitioners and management with administrative and marketing tasks as needed
Requirements:
- Previous experience in a spa, salon, clinic, or hospitality setting preferred
- Familiarity with online booking systems Jane Appointments
- Strong knowledge of social media platforms and ability to create basic photo/video content
- Excellent communication and customer service skills
- Strong organizational skills and ability to multitask
- Skilled appearance and positive attitude
- Availability to work evenings and weekends as required
Evening Hours: Monday/Tuesday/Wednesday 3pm to 7pm