Overview

We are currently seeking a Full-Time or Part-Time Flight Coordinator. This role will ensure an exceptional level of service, accuracy, and efficiency our clients and flight crews expect.

The position requires flexibility to work mornings, days, evenings, and weekends and to participate in an on-call rotation.

What you’ll do

- Coordinate all aspects of assigned trips, ensuring client requests and operational requirements are accurate, complete and effectively communicated.
- Serve as a central point of communication between clients, flight crews, Sales, Maintenance, FBO’s, and other operational departments.
- Arrange and confirm trip requirements including airport service, ground handling, fuel, catering, transportation, customs, permits, and other passenger or crew requests.
- Prepare, review, and maintain trip documentation and ensure required information is available to flight crews and appropriate personnel.
- Monitor aircraft schedules and active flights, maintaining awareness of changes, delays, diversions, and other circumstances requiring action or follow-up.
- Maintain awareness of crew flight and duty requirements, aircraft capabilities, airport limitations, weather, NOTAMS, and other factors that may affect a trip, escalating concerns when appropriate.
- Anticipate operational changes and proactively coordinate solutions during schedule changes, irregular operations, or time sensitive situations.
- Provide exceptional customer service, responding to client requests professionally, promptly, and with attention to detail.




- Maintain accurate and timely information within company trip management and operational systems.
- Work collaboratively with other departments to support safe, efficient, and seamless operations.
- Follow company policies, procedures, regulatory requirements, and Safety Management System (SMS) processes, including reporting safety or operational concerns.
- Protect confidential client, passenger, employee, and company information.
- Take ownership of assigned tasks and trips, ensuring outstanding items are completed, communicated, or properly handed over.
- Remain adaptable and composed in a path fast-paced environment where priorities and operational requirements can change quickly.
- Contribute to a positive accountable team environment and identify opportunities to improve service, safety, communication, efficiency, and operational processes.

We are looking for

- A Safety-First mindset.
- Attention to Detail & Accuracy
- Organization & Time Management
- Operational & Regulatory Knowledge

Situational Awareness & Problem Solving

- Collaboration & Communication both verbally and in writing
- Exceptional Customer Service
- Judgement & Composure for navigating complex or time-sensitive situations
- Initiative, Adaptability & Accountability




- Integrity & ability to maintain confidentiality Experience & Qualifications The successful candidate will reflect Kreos’ unrelenting culture of exceptional service and demonstrate:
- Experience in aviation, dispatch, customer service, or a related field, with a strong understanding of aviation operations and coordination between clients and operational departments is an asset.
- Strong computer skills with the ability to learn and effectively use operational systems.
- The ability to work independently while maintaining strong communication and collaboration across the organization.

Join our dynamic team as a Flight Coordinator, where you'll be at the heart of ensuring seamless and efficient flight operations. This vital role involves coordinating all aspects of flight scheduling, logistics, and communication to support our pilots, ground staff, and clients. Your proactive approach and attention to detail will help us deliver secure, timely, and reliable air travel experiences. If you thrive in a quick-paced workplace and are passionate about aviation operations, this is your opportunity to make a meaningful impact in the skies.

Embark on a rewarding career where your organizational prowess fuels smooth flight operations. We value energetic professionals who are eager to contribute their skills in a vibrant aviation setting.

We thank all applicants; however, only those selected for an interview will be contacted.

Pay: From $26.00 per hour

Benefits:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program

Work Location: In person

📌 Flight Coordinator (Canada)
🏢 Kreos Aviation
📍 Canada