We are seeking a high energy, friendly, organized and detail-oriented Dental Administrator to join our small family business. As the first point of contact for our dental office, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of the front desk. If you have excellent communication skills, a friendly welcoming demeanor, and experience working in a dental office, we encourage you to apply.
Responsibilities:
- Greet patients and visitors with a warm and welcoming attitude
- Schedule appointments and manage the office calendar
- Answer phone calls and respond to inquiries in a professional manner
- Verify insurance coverage and collect patient information.
- Prepare preauthorizations and present Treatment Plans to patients.
- Maintain electronic dental records
- Assist with billing and financial transactions
- Coordinate referrals to specialists as needed
- Ensure the waiting area and patient rooms are clean and comfortable for patients
- Tidy and seat the patients in treatment rooms
- Perform general administrative tasks to support the dental office
Requirements:
- Minimum two years experience working in a dental office setting
- Familiarity with dental terminology and procedures
- Familiarity with completing dental claim forms
- Proficiency in using electronic dental software
- Excellent communication skills, both verbal and written
- Strong organizational skills with attention to detail
- Ability to multitask and prioritize tasks effectively
- Knowledge of phone systems and ability to handle multiple phone lines
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- High school diploma or equivalent
If you meet the above requirements and are looking for an opportunity to contribute to a dynamic dental practice, please submit your application. We look forward to hearing from you!
Job Type: Full time
Pay: $21.00-$26.00 per hour
Education:
- Secondary School (preferred)
Experience:
- Dental receptionist: 2 years (required)
- Dental administration : 2 years (required)